These Website Terms and Conditions (“Terms”) contained herein on this webpage, shall govern your access to and use of this website, including all pages within this website (collectively referred to as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Terms. PLEASE READ AND UNDERSTAND THE TERMS OF AGREEMENT CAREFULLY BEFORE BEING AGREED TO BE BOUND BY ITS TERMS.
This Vesicash Payment Services Terms set out the agreement between us (Vesicash Innovative Technologies Limited (16 Mudashiru Eletu Way, Osapa Estate, Lekki, Lagos, Nigeria), Registered Company Number 1535307 and you, the person who has completed the on-line application process on our secure customer website (the Vesicash platform).
We will refer in these Vesicash Payment Services Terms to us as Vesicash or we or us; and, we will refer to you, the user of the services as you.
We are an Instant Digital Escrow Service provider.
You can request or download a copy of these terms at any time, which includes all the information you are required to be provided with.
Any previous terms which were applicable to you are available on the legal section of our website at www.vesicash.com
Once we have received a valid payment order, we will hold the funds relating to that payment order in your account until the time you have asked us to complete the payment transaction, which might be on the date the specific conditions that you have specified are satisfied, on a specified future date, or immediately that you have funded your account (funds release time). At the funds release time, we will complete the payment transaction by making a payment to the nominated account of the payment recipient. We make the payment by the faster payments service or other method elected by are you. Please allow for a minimum of 24 hours from when the transaction was funded, before funds are released to the Seller or Service Provider.
When initiating a transaction on the Vesicash platform, users are asked to determine the procedure by which they will resolve any dispute or misunderstanding that may arise during the course of the transaction. This procedure comes into effect once a dispute is initiated during a transaction and the transaction funds will remain in the escrow account until the dispute is mutually resolved between the transacting parties. Dispute resolution procedure available to users of the Vesicash platform are as follows:
In the event of a cancelled transaction or a partial refund to the Paying Party, the Paying Party’s funds will be refunded back to the source of the payment method used to fund the transaction. The transaction fee is non-refundable.
As a registered business, we are required to hold funds that you pay to your account separate from our own so that the funds are protected. We hold the funds in what is known as a 'transactional account', which is a separate bank account which is held with a commercial bank and which holds these funds completely separate from ours.
If anything goes wrong in a payment that we are involved in, but this is due to abnormal or unforeseeable events outside of our control, which would have been unavoidable even if we had taken all steps to prevent them, we will not be responsible to you for any losses and costs caused. Also, if we are unable to meet our obligations to you or perform our services due to legal or regulatory obligations or changes that apply to us, we will not be responsible to you for any losses or costs incurred.
Vesicash is an instant digital escrow service provider that ensures payment security for everyone involved in a transaction. Everyone in the Vesicash terms of usage may be Individual Merchants or their customers, Marketplaces or Enterprise-level institutions as the service may require.
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
To have access to the Vesicash platform and services, it requires you to have a Vesicash account. When you register for the Vesicash account, you voluntarily supply us with some personal information which we collect by lawful means. Personal Information refers to the information you provided to us during Sign Up or any information that may be used to identify or contact you anytime e.g.( Name, email address, Country, Phone number, Business name etc.). Personal Information can be divided into the following categories;
These includes first name, middle name, last name, company details and ownership information, username or similar identifier (whether Vesicash user created or government issued), password, pin code, title, date of birth, gender, profile pictures or avatars, government ID documents, biometric data, residential or business address, electoral roll and residency information, delivery address, billing address, email address and telephone numbers, social media information about you and your contacts (if you decide to connect your social media profile with us), payment details to and from you with other Vesicash Users, your interests, preferences, feedback and survey responses. We may collect additional information from or about you from third party sources such as merchants, data providers, financial institutions (including credit and credit information services) where permitted by law in connection with the Services;